Privacy policy

1. Data controller

The controller of personal data collected through chefsunis.fr is Chefs Unis, a French simplified joint-stock company with a share capital of €1,000.

Registered office:
47 rue Vivienne
75002 Paris
France

SIREN: 108 740 267
Paris Trade and Companies Register (RCS): 108 740 267

Privacy contact: contact@chefsunis.fr

2. Data collected

Depending on how the platform is used, Chefs Unis may collect the following information:

• identification data: surname, first name and public or business name;
• contact data: email address, telephone number, postal address and event location;
• account data: login credentials, role, account status and security information;
• professional information: experience, profession, location, business registration information, insurance and verification documents;
• profile content: biography, photographs, menus, services, prices and availability;
• request data: date, location, number of guests, budget, preferences, dietary requirements and messages;
• reviews and information concerning completed services;
• technical data required for security, authentication and operation of the platform.

Users should avoid entering unnecessary sensitive information in free-text fields. Information concerning allergies or dietary requirements must only be provided when necessary to organise the requested service.

3. Purposes and legal bases

Personal data may be used to:

• create, manage and secure user accounts;
• create and display professional profiles, menus and services;
• transmit and manage requests between clients and professionals;
• enable communication and service follow-up;
• verify professional information and prevent fraud;
• moderate profiles, content and customer reviews;
• provide technical assistance and respond to requests;
• comply with legal, accounting and administrative obligations;
• protect the platform and establish, exercise or defend legal claims.

Depending on the processing concerned, these operations are based on performance of a contract or pre-contractual measures, compliance with legal obligations, the legitimate interests of Chefs Unis, or consent when required.

4. Public professional profiles

Information entered by professionals for their public profiles may be visible to visitors and indexed by search engines once the profile has been approved and published.

Private preview pages and unpublished content are restricted to authorised users and are not intended to be indexed.

Professionals must ensure that they hold the necessary rights and permissions for photographs, texts and other content uploaded to the platform.

5. Recipients

Data is accessible only to the persons and service providers who need it for the purposes described in this policy, including:

• authorised Chefs Unis personnel;
• the client or professional concerned by a request;
• Infomaniak Network SA for hosting, databases and email services;
• technical providers strictly necessary for the operation and security of the platform;
• competent authorities when required by law.

Chefs Unis does not sell personal data.

6. Data retention

Data is retained only for as long as necessary for the purpose for which it was collected and to comply with applicable legal obligations.

• account and profile data: while the account remains active, then for the period needed to process its closure and any disputes;
• requests and messages: for the period required to manage the request, provide follow-up and handle possible disputes;
• professional verification documents: for the period necessary to carry out and document verification;
• billing and accounting documents, when applicable: for the legally required retention period;
• technical security logs: for a limited period proportionate to security requirements.

Certain information may be archived for longer where required by law or necessary for the establishment, exercise or defence of legal claims.

7. Hosting and international transfers

The platform is hosted by Infomaniak Network SA, rue Eugène-Marziano 25, 1227 Les Acacias, Geneva, Switzerland.

Where a provider processes data outside the European Economic Area, Chefs Unis ensures that an appropriate legal protection mechanism applies.

8. Cookies

Chefs Unis currently uses only technical cookies that are strictly necessary for session management, authentication, security and proper operation of the platform.

No advertising or non-essential audience measurement cookies are currently used. If this changes, this policy will be updated and a consent mechanism will be introduced where required.

9. Security

Chefs Unis implements appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, loss or disclosure.

Users remain responsible for protecting their login details and must notify Chefs Unis if they suspect unauthorised access to their account.

10. Your rights

Subject to the applicable conditions, individuals may exercise their rights of access, rectification, erasure, restriction, objection and portability. They may also withdraw consent at any time where processing is based on consent.

Requests may be sent to: contact@chefsunis.fr

Chefs Unis may request proof of identity where reasonably necessary to process the request securely.

Individuals may also submit a complaint to the French data protection authority, the CNIL: www.cnil.fr .

11. Changes to this policy

This policy may be updated to reflect changes to the platform, its providers or applicable regulations. The latest version is always available on this page.